Frequently Asked Questions
Submissions & Careers
How can I submit my original work for review?
At the moment, we are not receiving original submissions.
We recommend following our social media channels to know the exact periods when new submissions are open.
How can I work with Helvion?
We suggest following us on LinkedIn, where we post open positions. You can also send your résumé directly to the area of interest:
- Art/Design: marketing@helvionacademy.com
- Editorial: editorial@helvionacademy.com
- Commercial: support@helvionacademy.com
Customer Service
I had a problem with my book or order. What should I do?
We apologize for the inconvenience. Please send the details of your case to support@helvionacademy.com. We will work to resolve everything as soon as possible.
Do you accept publishing suggestions?
Yes. We appreciate your suggestion. You can send it through the “Suggestions” tab on our Contact Us form. Our team will review it carefully.
I found an error in the text. How can I report it?
Thank you for your careful reading. You can send the note through the “Edition Errors” tab on our Contact Us form. Our editorial team will review it as soon as possible.
How can I find out about the continuation of a series?
As soon as the next volume of a series is confirmed, we announce it on our social media profiles. Follow us there for first-hand updates.
Projects & Partnerships
What is the Helvion Library?
The Helvion Library is our collection of classic titles every genre fan should read.
With premium editions, numbered spines, thematic icons and exclusive artwork, this collection explores categories such as classics, culinary culture, practical guides and special editions.
Discover the collection: Helvion Library
What is Back to the Past?
Have you ever wanted to own that iconic edition again but could not find it anywhere?
With “Back to the Past”, nostalgia meets the love of collecting. You can receive a special edition inspired by the original release, delivered directly to your home.
Discover the collection: Back to the Past
What is Total Recall?
We want to make your collection more beautiful and updated. That is why we created a recall program for older editions.
Send your old edition and receive a new edition of the same title with a special discount.
Fill out the form: Total Recall
Is there a discount for Reading Clubs?
We offer a special coupon for reading clubs on our website. Using the code CLUB5, you and your club members receive 5% off selected items. This discount cannot be combined with other offers.
I am an influencer and want to request a partnership or books. How can I do it?
Please send your proposal along with your shipping details to marketing@helvionacademy.com.
Donations
Does Helvion donate books?
For readers: Unfortunately, we do not make direct donations, but follow our social media channels to participate in giveaways and promotions.
For companies or educational institutions: You can send your proposal to support@helvionacademy.com or through the Contact Us form. Our commercial team will review the request.