Exchanges & Returns
Customers may request a return or exchange within 7 calendar days after receiving the product. To be eligible, the product must be in perfect condition, unused, and returned with its original packaging and purchase confirmation.
If the item arrives damaged, defective, or incorrect, please submit the request using the form below. Once the issue is confirmed, the customer may choose between a replacement, refund, or partial adjustment, when applicable.
Return Conditions
The product must be unused, undamaged by the customer, and returned with all original materials, packaging, and proof of purchase.
Defective or Damaged Items
If your item arrived defective or damaged, please include clear photos when submitting the form. Our team will review the request and contact you with the next steps.
Wrong Product Received
If you received the wrong product, please contact us as soon as possible and provide your order number and photos of the item received.